Manage your subscription
Asoly has no account and no login of its own — the app only ever knows your licence key. Everything about the subscription itself lives with Lemon Squeezy, who sells Asoly Pro and takes the payment.
Open the customer portal
Two ways in, and both work without a password:
- From your purchase email. The email you got right after checkout contains a personal link to your portal. That is the shortest route, and it is worth keeping the email.
- Through Lemon Squeezy. Open https://app.lemonsqueezy.com/my-orders, enter the email address you used at checkout, and they send you a sign-in link.
In the portal you can see the subscription, change the payment method, download invoices and cancel. We cannot do any of that for you from here — we never see your card, and we cannot sign in on your behalf.
Cancelling
Cancel in the portal. A cancelled subscription runs to the end of the period you already paid for and is not renewed after that. Cancel during the free trial and it ends without a charge.
When Pro ends, Asoly keeps working on the free tier: one app, five keywords, manual refresh, seven days of history. Nothing you tracked is deleted — the database is on your Mac, and it stays there.
Moving to another Mac
A licence is for one Mac. Asoly binds the key to a machine when you enter it, and the line under the key in the app shows what the licence server reported for it.
So switching machines is a move, not a second installation, and it starts on the Mac you are leaving: Asoly › Settings › General › Deactivate this Mac. That releases the key, and you can then enter it on the new Mac. Doing it the other way round leaves you in front of a message saying the key is already in use, with nothing to click.
Already sold or wiped the old Mac? Then it cannot release the key itself. Write to us and we will release it from our side — see support.
Invoices, refunds, VAT
Lemon Squeezy is the merchant of record: they invoice you, they collect the VAT for your country and they process refunds. Invoices are in the portal. For anything about a payment, that is the faster address — but if you would rather ask us first, do.
Still stuck?
If a key will not activate, support lists the usual causes and what to do. Anything else: info@baer-solutions.com.